• Enterprise Applications & System Admin

    Job Locations CA-NT-Hay River
    Posted Date 2 weeks ago(2 weeks ago)
    Job ID
    2018-1036
    # of Openings
    1
    Division
    Information & Operational Technologies
    Accommodation Allowance
    $4200
    Location Allowance
    Hay River: $3,573.00
    Type
    Regular Full-Time
    Max
    CAD $56.33/Hr.
    Min
    CAD $46.35/Hr.
    Relocation Assistance
    Yes
    Post End Date
    10/5/2018
  • Overview

    Reporting to the Manager, IT Infrastructure in the Information Technology (IT) Division, The Enterprise Applications & System Administrator’s role is to design, monitor and maintain the Citrix environment and enterprise applications to ensure high levels of availability, performance, data quality and effectiveness. Enterprise applications are those required for, or in support of the operation of IT services. The Enterprise Applications & Systems Administrator will also be responsible for administering the full suite of Citrix Technologies including XenDesktop 7.6 and Netscaler devices.

    Responsibilities

    • Plan, test and deploy maintenance fixes, and vendor-supplied patches in accordance with the change process and schedule.
    • Manage the lifecycle and value of enterprise applications and provide recommendations to the Infrastructure Manager.  
    • Execute the release of approved and tested patches, and enhancements to existing applications, and software.
    • Review and analyse the effectiveness and efficiency of existing systems and work with the infrastructure manager to develop strategies for improving or further leveraging these systems.
    • Meet with IT staff to identify and resolve enterprise application issues.
    • Co-ordinate and assist in the testing and implementation of vendor-supplied and existing application upgrades, and enhancements.
    • Manage, evaluate and administer Active Directory, Microsoft System Centre, Microsoft Exchange and Citrix services in accordance with the change process and schedule.
    • Provide technical advice and assistance to enterprise application users in identifying and defining requirements to meet changing needs.
    • Ensure the stability and reliability of data access and data quality for enterprise applications via ongoing database support and maintenance including SQL & Active Directory.
    • Provide operational information through the writing of queries and/or ad-hoc reports using various application specific reporting tools.
    • Support the configuration and installation of enterprise applications for small projects as identified by the IT Project & Portfolio Manager.
    • Create test scripts and conduct acceptance testing to ensure that the solution meets the project goals and requirements.

    Qualifications

    Qualifications:

    • Bachelor’s degree in Computer Science or related discipline and a minimum 5 years of related systems design experience.
    • Citrix Certified Professional (CCP) or 5 years direct experience in designing, administrating and supporting a Citrix environment.
    • Microsoft Certified Solutions Expert (MCSE) and other relevant certifications considered an asset.
    • Working knowledge of thin client hardware configuration in support of Terminal Server or Citrix environments preferred.
    • Working knowledge of administering and enhancing enterprise applications such Active Directory, Exchange, IIS, Microsoft Systems Center and SQL.
    • Excellent communication, inter-personal, customer service and problem solving skills in order to listen to, train and assist users in identifying needs and resolving problems, often involving conveying technical information to non-technical users.
    • Ability to work in a team environment in planning and administering (IT) team.
    • Position requires good organizational skills and the ability to manage time effectively to meet deadlines. Must be able to handle stressful situations effectively.
    • Ability to prioritize multiple tasks at the same time to meet system application and client support requirements involving a number of different work locations.
    • Excellent analytical skills to address problems presented by users.
    • Must be able to work independently with a minimum of direct supervision.
    • Must undergo a successful Criminal Record Check.

    We offer a comprehensive benefits package which includes Health and Dental Benefits, Long-term Disability, Life Insurance, paid Sick Days and a Defined Pension Plan.  

     

    Affirmative Action Employer - Affirmative Action candidates must clearly identify eligibility status in order to receive priority consideration.

    We thank all those who apply and advise that only those selected for further consideration will be contacted.

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